🔒 Privacy Policy
Last updated: 09 May 2026 | Zuba Online Market | zubaonlinemarket.rw
1. Information We Collect
When you register or use our platform, we may collect the following information:
- Personal details: full name, email address, phone number
- Location data: city, country, address
- Transaction data: orders, bookings, payment proofs
- Usage data: pages visited, actions taken, IP address, browser type
2. How We Use Your Information
- To create and manage your account
- To process orders, bookings, and property transactions
- To send order confirmations and status updates
- To improve our platform and user experience
- To detect and prevent fraud or unauthorized access
- To comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your data only in the following cases:
- With service providers who assist in operating our platform (under strict confidentiality)
- When required by law or legal process
- To protect the rights and safety of our users and platform
4. Data Security
We implement industry-standard security measures to protect your personal data including:
- Encrypted passwords using bcrypt hashing
- HTTPS encryption for all data transmission
- Restricted access to personal data by authorized staff only
- Regular security reviews of our systems
5. Cookies
We use session cookies to keep you logged in and improve your browsing experience. These cookies do not store personal information and are deleted when you close your browser.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent at any time by contacting us
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Transaction records may be kept for up to 5 years for legal and accounting purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
9. Contact Us
If you have any questions or concerns about your privacy, please contact us at info@zubaonlinemarket.rw or visit our Contact Page.